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Q. Should I turn off my air conditioning during the day if I am not at home?
A: No, raise the setting on the thermostat a few degrees, 820 - 830 as this will use less energy and still allow for A/C systems to recover when you lower the thermostat after you return home.

Q: How often should I have my air conditioning checked?
A: Twice a year. You should consider a Service Agreement whereby we will automatically perform the necessary service for you.

Q: How long should an air conditioning unit last?
A: This depends on how much it is used and the environment. Here in Florida, units are exposed to a very demanding environment. Normally you could reasonably expect a unit to be at least 6 - 8 years old or more according to most manufacturers.
Q: Should I turn my air conditioning off during an electrical storm?
A: Yes, even though they are thermally protected, it's just a good idea. You can have additional protection by installing a primary surge protector.

Q: What is meant by "high-efficiency air conditioning?"
A: Equipment that delivers more Btu's of cooling relative to the electrical wattage consumed than what "standard" equipment can provide. The higher the rating, the more efficient the unit. To obtain the manufacturers highest efficiency, you must have a matching condenser (Outside Unit) and air handler (normally inside unit).

Q:.Why should I cover myself with a Service Agreement for the first year when the warranty is good for the first year?
A: The warranty ONLY covers operating parts, not maintenance or dirty filters and may void the warranty if lack of maintenance contributes to a failure.
TIPS FOR BETTER EFFICIENCY:

1. Set thermostat at one temperature. Constant adjusting can cause higher utility costs. If using your thermostat as a setback type, limit the setbacks to twice a day such as when you are at work and when you are sleeping. Only setback the thermostat 6% of desired temperature (approximately five degrees).

In heating, try not to set the thermostat below 65 degrees or above 75 degrees. Below 65 degrees a heat pump just won't put out enough heat and above 75 degrees is using too much energy. In cooling, try not to set the thermostat below 70 degrees. Besides higher utility costs, this can cause the indoor coil to freeze and cause condensation in the house.

2. Don't stack things on top of the unit. If the fan is on the top the air-flow cannot be restricted. Do not put your rolled-up garden hose or landscaping products on the unit. We see this all the time.

3. When mowing the lawn, direct the mower away from the unit. A coil blocked with grass clippings and debris drastically reduces the efficiency.

COMMON TIPS:

1. Don't plant prickly bushes like roses or holly around the unit. This makes it hard for service.

2. Don't grow a garden or plant exotic flowers around the outdoor unit without leaving a path for servicing.

3. When planting shrubs please don't block the access panels or the coil. Plan to keep 18 to 30 inches around the unit. Don't forget to plan for the growth of the shrubs five, ten, even fifteen years down the road.

4. Many people like to completely hide the outdoor unit behind shrubs. Again make sure to leave a path to service the unit.

5. If building a fence around the unit allow for room to service, even replace the unit. If any major repairs need to be made, the service man may need access to all sides on the unit. Don't make the service tech have to jump or climb over a fence. The unit needs to be serviced regularly. Install a gate that can be easily opened.

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